Contact
Let's connect.
Have a question about products, documentation, or our business? Reach out to our team.
Send a message
Order inquiries
Include your name and order reference so we can help quickly.
Documentation requests
Share the product name, SKU and batch number for COA requests.
Getting assistance
For anything urgent, call us directly at 778-581-2761.
Shipping & returns
Shipping within Canada.
- Availability
- We ship to Canadian addresses only.
- Shipping policy
- Full policy to be published before online sales open.
- Delivery
- Delivery timelines will be confirmed and listed here.
- Returns
- Return eligibility will be confirmed and listed here.
- Order support
- Contact us with your order reference for any issue.
FAQ
Service questions
Do you ship internationally?
No. We currently serve customers in Canada only.
How long does delivery take?
Delivery estimates will be published once shipping is confirmed.
Can I return a product?
Return eligibility will be confirmed and posted before sales open.
How do I request a COA?
Choose 'COA Request' in the form above and include the batch number.